Manajemen dan Operasional Sistem Informasi (A)
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Section 1
Manajemen vs. Tata Kelola vs. Manajemen Layanan IT vs. ITIL
Section 2
Value, Layanan, Bab 1 ITIL 4
Section 3
Value dan komponen ITSM
Section 4
RACI & Konsep2 MLTI
Section 5
Practices ITIL 4
Section 8
Function & Practices
Section 12
ITIL Practice 4
Section 16
UAS-MOSI-S2-Juni2022
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Manajemen dan Operasional Sistem Informasi (A)
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Institut Teknologi Sepuluh Nopember
Magister
Fakultas Teknologi Elektro dan Informatika Cerdas
S-2 SISTEM INFORMASI
Semester Genap 2021/2022
Manajemen dan Operasional Sistem Informasi (A)
Summary
Manajemen dan Operasional Sistem Informasi (A)
Teacher:
Tony Dwi Susanto