Kelas Dummy MLTI Renny Nad
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MANAJEMEN LAYANAN TEKNOLOGI INFORMASI
Announcements
Announcements
RANCANGAN PEMBELAJARAN SEMESTER
Announcements
RANCANGAN PEMBELAJARAN SEMESTER
ITSM Course Schedule
[2018] ITSM Course Study Plan
ITSM Course Module
ITSM Course References
Coba MidTerm Exam
Quiz MOOC MKB
Pertemuan 1
PowerPoint Presentation
Value dan Konsep ITIL MLTI 4
PowerPoint Presentation
IT as a Service & Value
[MyITS Presensi] Meeting Codes: WEEK01-WEEK05
WEEK01 CA Readings
[CA] MINIDICTIONARY
[WEEK01] ITSM - CLASS INITIATION
WEEK01 Readings (Preparation for WEEK02)
[WEEK01] QUIZ ON SERVICE CONCEPT
WEEK02 CA Readings
[WEEK02-WEEK04] IT SERVICE CONCEPT AND LIFECYCLE
WEEK02 Readings (Preparation for WEEK03)
[WEEK02] QUIZ ON IT SERVICE
WEEK03 CA Readings
WEEK03 Readings (Preparation for WEEK04)
[WEEK03] KEY CONCEPTS OF IT SERVICES
WEEK04 CA Readings
WEEK04 Readings (Preparation for WEEK05)
[WEEK04] INTRO TO SS AND SD
WEEK05 CA Readings
[WEEK05] ITIL SERVICE LIFECYCLE (ST, SO, CSI)
WEEK05 Readings (Preparation for WEEK06)
[WEEK05] INTRO TO ST, SO & CSI
Pertemuan 2
Value Creation, Important Concepts
Value & Konsep Penting ITIL 4
[MyITS Presensi] Meeting Codes: WEEK06, WEEK08, WEEK09
[WEEK06] ITSM: INTRO TO SS PROCESSES
[WEEK06] GETTING INTO SS PROCESSES
WEEK06 Readings (Preparation for WEEK07)
[WEEK08] PART 1 - MIDTERM EXAM (Multiple Choice)
[WEEK08] PART 2 - MIDTERM EXAM (Essay)
[WEEK08] ITSM: INTRO TO SD PROCESSES
[WEEK08] GETTING INTO SD PROCESSES
WEEK08 Readings (Preparation for WEEK09)
WEEK09 Readings (Preparation for WEEK10)
[QUIZ RETAKE] WEEK08_GETTING INTO SD PROCESS
Pertemuan 3
Quiz Konsep Penting MLTI, Dimensi Manajemen Layanan, Function & Role
Value creation
[MyITS Presensi] Meeting Codes: WEEK07, WEEK10, WEEK11, WEEK12, WEEK13
[WEEK07] ITSM: FP KICKOFF MEETING
FINAL PROJECT KICKOFF MATERIALS
WEEK07 Readings (Preparation for WEEK08)
WEEK10 Readings (Preparation for WEEK11)
[WEEK11] ITSM: INTRO TO ST PROCESSES
[WEEK11] GETTING INTO ST PROCESSES
WEEK11 Readings (Preparation for WEEK12)
[WEEK12] ITSM: REVIEW ON FP
WEEK12 Readings (Preparation for WEEK13)
[WEEK13] ITSM: INTRO TO SO PROCESSES
WEEK13 Readings (Preparation for WEEK14)
[QUIZ RETAKE] WEEK11_GETTING INTO ST PROCESS
Pertemuan 4
4 DImensi ITSM & SVS
4 Dimensi Manajemen Layanan
Konsep Penting MLTI, Function & Roles
[MyITS Presensi] Meeting Codes: WEEK14, WEEK15, WEEK16
[WEEK14] ITSM: INTRO TO CSI PROCESSES
Pertemuan 2
ITIL Practice
4 DImensi Manajemen Layanan & SVS
4 Dimensi ITSM & SVS
Pertemuan 3
ITIL 4 Practices
ITIL Practices
Pertemuan 4
ITIL 4
ITIL Practice Discussion
SERVICE LIFE CYCLE: #3 SERVICE TRANSITION
ITIL 4 Practice
ITIL Practice Presentasi
SERVICE LIFE CYCLE: #4 SERVICE OPERATION
ITIL 4 Practices
Practice ITIL 4
SERVICE LIFE CYCLE: #5 CSI
UAS MLTI C
ITIL 4 Practices
FP
ITIL 4 practices
Section 12
ITIL 4 Practice
Section 13
UAS MLTI Kelas A-C
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[Video] Panduan Membuat Video Asinkronus dengan Power Point
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Kelas Dummy MLTI Renny Nad
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Institut Teknologi Sepuluh Nopember
Sarjana
Fakultas Teknologi Elektro dan Informatika Cerdas
S-1 SISTEM INFORMASI
Persiapan Konten, Non-Kelas Akademik, dan Lain-Lain
Kelas Dummy MLTI Renny Nad
Summary
Kelas Dummy MLTI Renny Nad
Teacher:
Reny Nadlifatin